Illustrative scenario
It's 2:47 in the morning. A camera on the fourth floor, the one outside the pediatric unit, suddenly starts trying to reach a server in the finance department. It has never done that before. Not once.
Who's awake to notice?
In most hospitals, the honest answer is nobody. The security team is small. They're asleep, like they should be. By the time someone reads the alert over coffee, the attacker has had five hours to explore.
This is where most security leaders feel stuck. They know they need to respond faster than humans can. But they're nervous, and rightly so, about letting software make changes on a hospital network all by itself. One wrong move could cut off a device that's supporting a patient.
There's a middle path, and it's the one I believe in. Use smart software agents that do the watching, figure out what's wrong, and prepare the fix. Then have them ask a person before anything happens.
Approval before action
Now replay 2:47 a.m. with agents on watch. The agent spots the strange behavior. It checks what the camera normally does and what it's trying to reach now. It prepares a clear recommendation: isolate this one camera from the rest of the network. Then it sends that recommendation to the on-call person's phone. One tap to approve. The camera is cut off. The rest of the hospital keeps running. The whole thing takes minutes, not hours.
Verify security and service
But stopping it isn't the end of the story. The next morning, someone will ask the question that really matters: are you sure it's closed? Maybe it's your CIO. Maybe it's an auditor. Maybe it's a board member who read about Colonial Pipeline. "We think so" is not an answer you want to give.
So Findavi, our platform, answers before anyone asks. After the camera is isolated, it checks that the path the attacker was using is truly shut. Then it writes it all down: what it saw, what it recommended, who approved it, what changed, and the check that confirmed the door is closed. You don't walk into that meeting with a promise. You walk in with proof.
It checks one more thing, and in a hospital it matters just as much. Is the camera still doing its job? Findavi confirms the camera can still reach its approved video recording system and is still sending video. Shutting the attacker out is only half the work. A fix that breaks the service is just a different kind of outage.
Control is finished only when you can prove it. The door is closed, the proof is on file, and the hospital never stopped running.
Agree the limits in advance
For supported device types and approved integrations, our agents can do three kinds of things. They can block a device, isolate a single network port, or push a configuration change. Every one of those workflows is set up with your team before it's ever switched on. None of it happens without someone saying yes. Every action is recorded, so you can always see who approved what and when. And you can stop, undo, or switch off any agent at any time. You stay in charge.
In a hospital, there's one more step that matters. Before you ever cut off a device that might be near a patient, make sure clinical engineering and facilities are part of the approval path. Agree ahead of time on which devices can be isolated instantly and which need a quick phone call first. Do that planning on a calm Tuesday afternoon, not in the middle of the night.
When this is set up well, your security team changes jobs without changing seats. They stop spending their days chasing alerts. Instead, they become the ones giving the orders, reviewing what the agents found and deciding what to do. Small teams start to perform like big ones.
Questions for your team
If a device started acting strangely at 3 a.m. tonight, how long before someone acted? Which devices could you safely isolate in seconds, and which need a call first? Who in your hospital should approve actions on building and clinical devices?